Network Operations Center (NOC) Services
Star Asset Security provides remote monitoring tools and proactive maintenance 24/7 on workstations, servers, networks and databases. Remote NOC services are reliable solutions to managing your critical infrastructure and network. This provides customers with the ability to operate anywhere, at any time without losing critical uptime so you can continue business operations to drive revenue growth. This allows you to be dependable and adequately support your employees and customers 24/7.
Help Desk Services
Our Service Help Desk support provides remote troubleshooting and full remediation of issues 24/7 with the ability to escalate to level 1, 2 and 3 resources. Highly trained Service Desk security professionals provide businesses with proactive maintenance, so employees are not required to be onsite at all times. Remote monitoring and maintenance is a proactive solution to detecting issue and immediately troubleshooting before they impact your business.
Operational Systems Management & Business Process Support
Remote managed services provide advanced technical support for operational systems to bolster business processes for various departments within an organization such as security, human resources, sales and marketing, customer relations and accounting teams. It enables your business to be dynamic with the flexibility to operate from any location and provides smooth and consistent management of operational systems. Additionally, with advanced technology and tools your employees can work across a large geographic footprint without the need for increasing overhead for internal support. These remote solutions also allow businesses to reduce their risk level by ensuring compliance regulations are met and process workflows are adhered to.
Cyber attacks are on the rise and it is important to be vigilant and on high alert for phishing scams and threats. Businesses have already been compromised and cybersecurity measures are critical now more than ever. We can quickly deploy software and monitoring tools to cyber harden your IT environment and detect potential intrusions. This allows businesses to have the flexibility to be offsite while having your entire IT and physical security network fully secured.
Event-Based Video Monitoring
Event-based video monitoring is a force multiplier to managing, maintaining and securing multiple areas at once, day and night. CCTV cameras in place are empowered with advanced technology and thresholds are set in place so the moment an intruder steps onto the property, our team is alerted. With our voice-down feature, we can speak directly to potential intruders to mitigate threats and dispatch authorities only when necessary. Leveraging a virtual guard force allows businesses the ability to keep their assets secured without requiring onsite resources.
Business Intelligence Reporting
Our clients benefit from managed services by gaining powerful insights through data analytics. In depth reports are generated and dashboards are customized to each customer to provide full visibility into operations, incidents remediated and workflow processes.